Denied boarding

Being refused your seat on an oversold flight. Premium cabins oversell rarely, and involuntary denied boarding there is rarer still — passengers are usually moved down with compensation rather than off. Know the frame anyway: regulations in the US and EU set cash compensation scales for involuntary denial, volunteers negotiate from strength, and anything accepted at the gate should be understood as a contract. On the itineraries we manage, a bump triggers our rebooking work in parallel with the airline’s.